Describe the behavior
Share whether the toilet runs, leaks, clogs, rises, or fails to flush.
From symptom to next step.
No two toilet problems present exactly the same way. A useful conversation starts with what happened, where you see it, and whether it repeats.
Locate the water
Tank, supply connection, bowl, floor, or ceiling below are different clues.
Discuss the likely work
The appropriate solution varies by fixture condition and the part involved.
Keep the next step clear
Use the supplied phone number to discuss the problem.